Yes, you may do so once you have received an approval upon submitting a return request via our Returns Center. You must then return the item(s) to our showroom within 7 days from the date the order arrived at your address.
The customer will be responsible in ensuring that the item(s) are returned in its original condition with tags still attached to the item(s), unused, unworn, unwashed, free from foreign smell and properly packaged to ensure its safe return to our warehouse, undamaged and unstained.
Only then will we refund the amount in Store Credit. You may then make a new purchase for the item you’d like in the showroom or online.
However, kindly be informed that through our processes, we have the right to reject any return or exchange requests at our sole discretion.
NO EXCHANGES, RETURNS OR REFUNDS ON ALL SALE ITEMS AND ACCESSORIES (JEWELRY/SCARVES/SHAWLS)