You may pickup your order once you have made a slot booking AFTER your purchase. Please do not book an appointment before your purchase.
No. An appointment booking is required for in showroom purchases and online order pickups.
No. Unfortunately, our system is not able to change this option. You may cancel your order, wait for your store credit refund and place a new order if you'd like to change your delivery method.
Yes, you can. Please refer to the product availability status on the product page(s) prior to your visit. Product availability may vary at the point of your arrival. So please, don't get mad if the product(s) are out of stock by the time you arrive at the showroom
No, you do not have to wait for a notification. Please proceed to book your Showroom time slot once you’ve made your purchase.
We’re sorry, but no. If you’ve opted for Shipping - your order is automatically linked to our fulfillment and delivery processes and we won’t be able to change your chosen option.
We accept only CASHLESS transactions for in-showroom purchases. For that, you may choose to pay with either Credit Card, Debit Card, Maybank QR Payment, Atome or GrabPay
Yes, you may arrange your order collection through third-party delivery services during your chosen pick-up slot time. Kindly provide a screen-shot or a copy of your Order Confirmation Email to the rider to ease the collection process.
Please note that we shall not be liable for any delays, losses, or damages during the transit of the goods to you via your chosen third party delivery service. We are also not responsible for the whereabouts of the rider before and after the collection process.